So delighted w the tile and stone provided and installed by Baptista - it is artwork that we will en... Read More
So delighted w the tile and stone provided and installed by Baptista - it is artwork that we will enjoy for years.
Work included granite counter tops in the kitchen and powder room, the living room fireplace surround and hearth, the wood stove surround and hearth, the powder room floor, a stone mural behind the cook top, and the kitchen back splash/field stone. Installation went well and the quality of the work is outstanding. Every Baptista associate/employee involved on our job performed so ably and worked very hard to ensure our total satisfaction – it is obvious they are dedicated professionals w years of experience who really know what they are doing.
A particular aspect of the installation worth mentioning is Baptista’s responsiveness to correct a plumber error. The plumber ordered the wrong kitchen sink (too small) and that mistake was not revealed until after counter top installation. Baptista immediately made room in their schedule and removed the first sink, and, amazingly, machined in place, the correct opening for the larger sink which they then installed from underneath. This turned out to be kind of a big job that took a while, so we very much appreciated getting that work completed. Also, I was resigned to an imperfect counter top where the initial faucet location was drilled. (The faucet location had to be re-drilled to fit the dimensions of the larger sink.) I thought there was no way to create a plug that would match the flow of the granite, much less install it so it would not show. Ha - you cannot tell there was ever a hole in the granite – genius!!
Special thanks to Tamra, our designer. Having zero experience with remodeling, interior design, or materials selection, I relied heavily on her guidance and suggestions. She led us through the process, found the stone artist to create the mural we wanted, was available when I had questions, and was quite knowledgeable and easy to work with. She is very good at her job and I really appreciated her efforts on our behalf.
It was a wonderful experience!!! Read Less